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Privacy Policy

A legal disclaimer

Virguna Shop ("we," "us," or "our") operates www.virgunashop.com. We respect your privacy and are committed to protecting your personal data under Indonesia’s Personal Data Protection Law (UU PDP No. 27 of 2022) and other applicable regulations. This policy explains how we collect, use, and safeguard your information.

Privacy Policy - the basics

  • Personal Data:

    • Name, email, phone number (e.g., via WhatsApp inquiries).

    • Shipping/billing address (for purchases).

    • Payment details (processed securely via third-party gateways; we do not store card numbers).

  • Non-Personal Data:

    • Browser type, IP address, device information (via cookies).

    • Website usage patterns (e.g., pages visited).

  • We use your data to:

    • Process orders & deliver watches.

    • Respond to inquiries (e.g., WhatsApp, email).

    • Improve website experience & marketing.

    • Comply with legal obligations (e.g., tax records).

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

  • Consent: When you opt-in for marketing.

  • Contractual Necessity: To fulfill your purchase.

  • Legal Obligation: For fraud prevention or tax compliance.

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We do not sell your data. We may share it with:

  • Payment processors (e.g., Midtrans, Stripe).

  • Shipping partners (e.g., JNE, DHL).

  • Legal authorities if required by law.

We retain data only as long as necessary:

  • Order records: 5 years (for tax compliance).

  • Marketing data: Until consent withdrawal.

You have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent (e.g., unsubscribe from emails).

  • Object to processing.

  • Data portability.
    To exercise these rights, contact: privacy@virgunashop.com.

We use cookies to:

  • Analyze traffic via Google Analytics.

  • Remember cart items.
    You can disable cookies via browser settings.

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Data may be transferred to servers outside Indonesia (e.g., cloud hosting). We ensure protections via encryption and GDPR-compliant partners.

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  • SSL encryption on all pages.

  • Regular security audits.

  • Limited employee access to sensitive data.

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We do not target or collect data from users under 21.

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Updates will be posted on this page. Significant changes will be notified via email.

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For privacy concerns:

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